Terms & Conditions

1. Respect for Others

My Team and I maintain a professional, inclusive, and respectful environment. Any form of hate speech, discrimination, harassment, or unethical behavior is not tolerated.

2. Honesty & Transparency

We are committed to clear and open communication. No misleading claims, hidden conditions, or unfair treatment will be practiced.

3. Privacy & Confidentiality

3.1. For Individual Users

Your personal data will be protected and never shared without consent.

3.2. For Companies

Any sensitive business-related information will be kept confidential and used only as necessary to provide agreed-upon services.

4. Service Categories 

We offer services to two types of clients: 

• Private/Individual Users (e.g., personal coaching, training, consulting)

• Companies/Organizations (e.g., corporate training, business consulting, team coaching)

Each category follows specific terms as outlined below.

5. Terms for Private/Individual Users 

5.1. Service Commitments 

• Services will be provided as described at the time of purchase or subscription. 
• Sessions, training, or consultations must be scheduled in advance and used within the agreed timeframe. 
• Any rescheduling should be requested at least 24 hours in advance, unless in cases of emergency. 

5.2. Payments & Cancellations 

• Payments must be made in advance unless otherwise agreed. 
• You may cancel your subscription or session at any time. 
• Refunds: 
  • If canceled before the next billing cycle, no further charges will apply. 
  • Partial or full refunds may be granted based on fairness and circumstances.

No refunds for sessions already used. 

5.3. Your Rights & Our Duties 

• Your Right: To receive the agreed-upon service with fairness and professionalism. 
• Our Duty: To deliver services with integrity and commitment. 
• Your Duty: To be respectful, use services responsibly, and honor scheduled commitments.

6. Terms for Companies Hiring My Services 

6.1. Service Commitments

• Services will be tailored to the company’s needs, as agreed in a seperate service contract. 
• Deliverables, training sessions, or consulting work will be outlined in a written agreement before starting. 
• Adjustments to services may be discussed mutually and fairly. 

6.2. Payments & Contractual Obligations 

Payment Terms:

• Payments must be made according to the agreed contract. 
• Late payments may result in service suspension until payment is completed.

Cancellation & Refunds: 

• If the company cancels services before completion, any partial work will be charged accordingly. 
• Refunds (if applicable) will be assessed on a case-by-case basis, ensuring fairness. 

6.3. Company Rights & Responsibilities 

• Company’s Right: To receive services as agreed, delivered professionally and ethically. 
• Our Duty: To provide reliable and high-quality services. 
• Company’s Duty: To provide necessary information, respect agreed schedules, and honor financial commitments.

7. Responsible Use & Professional Conduct 

• Private Users & Companies must use services responsibly and avoid misuse or unethical actions. 
• We expect professional behavior from all parties to ensure a trust-based business relationship. 
• If an issue arises, we encourage open communication to resolve concerns fairly. 

8. Changes & Updates

• We may update these terms to ensure fairness, clarity, and better service. 
• If significant changes occur, we will notify users and companies in advance. 
• Continued use of our services means you accept and uphold these values. 

9. Terms Are Broken 

• If any party violates these ethical principles or misuses services, we may take appropriate action, including service suspension or termination.
• Any action taken will be fair and reasonable, with an opportunity for discussion. 

By using our services, you agree to these ethical terms and help maintain a fair, respectful, and professional business environment. 

Thank you for being part of our journey! 

Michael Driess

Operated by CASU21

powered by Fit4 Group SGYC SL